FAQS
Appointments & Booking
How do I book an appointment?
Appointments can be booked online through our booking portal. Simply select your service, provider, and preferred time. If you need help choosing a service, our team is always happy to guide you.
Do you accept walk-ins?
Gypsy Aesthetic Co. operates by appointment only to ensure every client receives a personalized experience. Same-day appointments may be available if openings exist.
Do I need a deposit?
Some services require a deposit to reserve your appointment. Deposits go toward your service total and help protect appointment availability.
What is your cancellation policy?
We ask for at least 24 hours notice for cancellations or reschedules. Late cancellations or missed appointments may result in a fee or deposit forfeiture.
What if I am running late?
If you are more than 10–15 minutes late we may need to modify or reschedule your service to avoid impacting other clients.
Do You Have an App?
Yes! We now have our very own Gypsy Aesthetic Co. App available for both Apple and Android devices.
Our app makes it even easier to:
• Book appointments 24/7
• Manage or reschedule appointments
• View upcoming visits
• Purchase gift cards
• Track loyalty points and rewards
• Receive exclusive promotions and special offers
• Stay up to date with the latest services and announcements
Download the app today and enjoy the easiest way to stay connected with us!
Payments & Financing
What payment methods do you accept?
We accept cash and all major credit and debit cards.
Do you offer payment plans?
Yes! We offer flexible payment options through Affirm, Afterpay, and Klarna so you can invest in your self-care comfortably.
Can I purchase packages or memberships?
Yes. We offer service packages and maintenance memberships designed to help you maintain your results while saving money.
What's the difference between a Full Set and Segment Lashes?
Full Set Lash Extensions
A Full Set consists of individual lash extensions professionally applied directly to each natural lash using our long-lasting UV-cured adhesive.
They provide the most customized, seamless, and longest-lasting results, with routine fills recommended every 2 to 3 weeks to maintain fullness.
Best for:
• Everyday wear
• Long-term lash lovers
• Maximum customization
• The longest retention
Segment Lashes (Cluster Lashes)
Segment lashes are small, lightweight sections of lashes that are professionally applied underneath your natural lashes using our UV system.
They create a beautiful, natural-to-glam look in less time and at a lower investment than traditional extensions. Segment lashes are perfect for vacations, special events, or anyone wanting gorgeous lashes without committing to a full extension maintenance schedule.
During your maintenance appointment, the previous segments are removed and a fresh set is applied.
Best for:
• Budget-friendly lash enhancement
• Vacations and special occasions
• Clients wanting quicker appointments
• Natural or glamorous looks with less commitment
I received a coupon or promo code for a service. How do I book and redeem it?
To redeem a promo code or coupon for a service at Gypsy Aesthetic Co., simply book your appointment online at the regular listed price. Your promo code will be applied and redeemed in person at the time of your service. ✨
If you received a promo code for a product purchase in our online store, you can enter the code directly during the checkout process before completing your order. 🛍️
Preparing For Your Visit
How should I prepare for my appointment?
Preparation depends on the service, but general recommendations include:
• Arrive with clean skin (no makeup or lotions when possible)
• Follow any prep instructions sent before your appointment
• Complete required consent forms before arrival
• Arrive 5 minutes early to relax and settle in
You will receive specific preparation instructions for services like lash extensions, spray tanning, waxing, and IV therapy.
What should I wear?
Wear comfortable clothing. For services like spray tanning or body treatments, loose dark clothing is recommended afterward.
Services & Results
How long do results last?
Results vary by service:
• Lash extensions: typically 2–4 weeks with fills
• Lash lift & tint: 6–8 weeks
• Spray tan: 10–14 days with proper care
• Waxing: 3–6 weeks depending on growth cycle
• Facials: results vary based on treatment plan
• IV therapy: benefits vary by individual goals
Your provider will recommend a maintenance schedule.
How do I know which service is right for me?
We can help! You may book a consultation or contact us and we will recommend services based on your goals.
Are your services safe?
Yes. Services are performed by trained professionals following strict sanitation and safety protocols.
Aftercare
Will I receive aftercare instructions?
Yes. After every service you will receive detailed aftercare instructions to help you protect your results.
What happens if I have a reaction?
While uncommon, if you experience irritation or unexpected reactions, contact us immediately so we can assist you.
How Do Loyalty Points Work
Every visit earns rewards!
You'll receive loyalty points when you book and complete eligible services. Those points accumulate in your account and can be redeemed toward future services or exclusive rewards.
Simply log into your Gypsy Aesthetic Co. App to view your current points balance, available rewards, and redemption options.
It's our way of saying thank you for choosing us!
Medical & Wellness Services
Do medical services require paperwork?
Yes. Medical services require intake forms and medical clearance when appropriate.
Who oversees medical services?
Our medical services operate under proper medical supervision according to Florida regulations.
Who is a good candidate for IV therapy?
IV therapy may benefit clients seeking hydration, wellness support, or recovery support. A consultation helps determine eligibility.
Studio Policies
Where are you located?
We are located in Lady Lake serving The Villages and surrounding areas. Address details are provided after booking.
Can I bring a guest?
Due to space and relaxation considerations, we ask that only clients receiving services attend appointments unless previously approved.
Do you offer refunds?
Due to the nature of services, we do not offer refunds on completed services. We always strive to ensure satisfaction and will work with you if concerns arise.
Gift Cards & Promotions
Do you sell gift cards?
Yes! Gift cards are available and make a perfect self-care gift.
Can I combine promotions?
Promotions cannot typically be combined unless stated otherwise.
Still have questions?
We’re happy to help.
Contact us or book a consultation and we’ll guide you to the right service for your goals.